Product Focus: Mobile Device Management


Product Focus: Mobile Device Management



We’re all going mobile. With that, policy setting and security are big concerns for small businesses. Mobile Device Management (MDM) from 3Points is coming soon. This service will allow you to set-up, monitor, secure and manage iOS and Android-compatible devices under one central location. It’s enterprise-level monitoring for small business. And that’s exciting! A lot of what we do, say, create, access and share is put on these devices.
For now, MDM refers to phones (although we are testing other devices). To start, there are two choices for a small business owner: own and distribute the phones or adopt a BYOD or bring your-own device policy.
Here’s a quick look at what you will be able to do with 3Points Mobile Device Management when we launch this new service: Pull the latest assets from the device Lock the device remotely, regardless of where the mobile device is located Set a new passcode to an Android device (helpful when a user forgets their passcode)Remove current passcode on a device (helpful when a user forgets, similar to Android, but mostly for iOS to get into the device so we can push a new forced passcode prompt) Wipe the device remotely if an employee loses their phone so that sensitive company information cannot be taken or tampered with (what if the device had all your sales information on it in a Salesforce1 app?)Choose to exclude or not monitor certain devices
Mark an Android device as lost (allows us to choose, per client, whether that wipes the client device or locks it). The main client contact has access to a portal that contains their company mobile devices. You’ll see: Device name, phone number, IP address, manufacturer, phone carrier, warranty information, software version (iOS or Android), and geo-tracking with a quick link to Google Maps showing the exact location of the device real-time. Set up monitors on one or more devices, monitoring questions like: Has there been a jailbreak (breaking into an electronic device and modifying how it runs) to an iOS phone? or Has the SIM card been tampered with? or Is the device available to check-in with our system.Some real-world examples where MDM makes a difference: A new employee’s phone can be quickly outfitted with WiFi, exchange mail, apps — everything they need to do the job.Any business with employees who move around (like plumbers, landscapers or electricians) can identify routes and provide verification through geo-tracking features.Stolen phones or lost phones with critical sales data can be wiped clean or even found.