Tag Archives: Action COACH

Dramatically improve your message with these 5 simple tips


Have you ever been frustrated when you can’t get someone to do what you want them to do? You know what you want done, but somewhere it gets lost between your mouth and their ears. Are you aggravated that you can’t get them to do what is expected of them?

Once you realize that “communication is the response you get”, you can begin to make some changes that will dramatically increase your effectiveness as a communicator.

First, look at the message that you are delivering.

  • Plan your message. It’s as simple as jotting down the goal of the conversation and/or outlining the points you want to make. Include the what, why, when and how.
  • Know your audience. Different people will require more or less information to get the full meaning of the message. The same message doesn’t work for everyone.
  • State your intent. Start with the purpose. For example, “John, I need this information sent to ABC Company today.”
  • Check your tone and body language. The verbal message should complement your body language.
  • Avoid repeating yourself. Condense your message if necessary and try not to repeat your message over and over.

Second, confirm understanding. Ask open ended questions to check for clarity and understanding. For example, “What’s your next step based on our conversation?” or “Could you explain what you heard me say?” Don’t fall into the trap of using “Do you understand?” The answer is always “Yes.”

Bottom line – It does take time to deliver a high-quality message and it does pay off when you get the response you desire.

Remember, communication is the response you get!

YOUR CHALLENGE THIS WEEK: Slow down your communication – Look at the message, check for understanding, and own the response you get!

Please visit www.workingonthebusiness.com for more information and to register for PJ Weiland’s complimentary 6 Steps to a Great Business workshop and let’s work together to help your business grow.

PJ Weiland is no stranger to business. At the age of 10 she started her first business, and then worked in the family business before starting her second business. She brings over twenty-five years of experience working with all-size businesses. As an ActionCOACH, she works with business owners to put money on the bottom line. Through coaching, PJ provides an alternative to conventional consulting by providing both practical assistance and training through an affordable and effective mentoring approach. 

Is the Tail Wagging the Dog?


In the words of Jim Rohn:

Either you run the day, or the day runs you.

When you reflect back on the past three months think about how you managed your days. Did you have control of your schedule or did the day fly by and you wondered where did it go?

The more deliberate you are with your time and schedule the more you can accomplish.

Here are some ways to keep you on track:

Don’t let others steal your time. Let others know that you shouldn’t be interrupted. When appropriate ask others to wait until you complete what you are in the middle of.

Stay focused on the task at hand, remove distractions from your work area. It can be okay to turn off your phone, or shut down your email alerts.

Set your calendar with admin time, client time, marketing time, time for personal growth – then stick to it.

Know yourself. When are you most productive? Schedule those things that require you to be at the top of your game during those times.

Transform your to do list into your calendar. Schedule blocks of time to get these things done.

YOUR CHALLENGE: Plan to get the most out of the next 90 days, set your schedule to reflect what you plan to accomplish.

PJ Weiland is no stranger to business.  At the age of 10 she started her first business, then worked in the family business, before starting her second business. She brings over twenty-five years of experience working with all-size businesses.  As an ActionCOACH she works with business owners to put money on the bottom line. Through coaching PJ provides an alternative to conventional consulting by providing both practical assistance and training through an affordable and effective mentoring approach.